Faqs

General Questions

• What types of trailers does Moving Trailer Trek sell?
  We sell caravan trailers, utility trailers, enclosed trailers, specialty trailers, and related accessories.
• Where is Moving Trailer Trek located?
  We operate online, providing trailers and accessories with nationwide delivery across Australia.
• Do you sell both new and used trailers?
  Yes, we offer brand-new trailers as well as carefully inspected used models.
• Can I customize my trailer before purchase?
  Absolutely! We provide customization options including size, storage features, and accessories.
• Are your trailers suitable for both personal and commercial use?
  Yes, our trailers are designed for households, small businesses, and heavy-duty commercial needs.

Product Questions

• What is the difference between a caravan trailer and a utility trailer?
  Caravan trailers are built for travel and living, while utility trailers are designed for hauling and work tasks.
• Do you sell propane gas tanks for trailers?
  Yes, we stock propane gas tanks in various sizes to fit caravan and camping needs.
• What sizes of trailers are available?We offer multiple sizes ranging from compact utility trailers to large enclosed and caravan trailers.
• Are the trailers weather-resistant?
  Yes, all our trailers are built with high-quality materials to withstand harsh weather conditions.
• Do you provide spare parts and accessories?
  Yes, we stock trailer parts, tires, hitches, propane tanks, and other essential add-ons.

Purchase & Payment Questions

• How can I buy a trailer from Moving Trailer Trek?
  You can browse our website, select your trailer, and complete the secure checkout online.
• What payment methods do you accept?
  We accept credit/debit cards, bank transfers, and secure online payments.
• Do you offer financing or payment plans?
  Yes, flexible financing options are available on select trailer models.
• Can I get a quote before purchasing?
  Of course! Simply request a free quote online and we’ll provide detailed pricing.
• Do your trailers come with a warranty?
  Yes, all new trailers come with a manufacturer’s warranty for peace of mind.

Delivery & Pickup Questions

Do you deliver trailers nationwide?
Yes, we deliver across Australia with safe and reliable transport.

• Can I pick up my trailer in person?
  Yes, if you prefer, you can arrange pickup from one of our locations.
• How long does delivery take?
  Delivery time depends on location, but most trailers are delivered within 7–14 business days.
• Is delivery included in the trailer price?
  Delivery costs vary based on location and trailer type. We provide clear shipping rates before purchase.
• Can you deliver internationally?
  At the moment, our services are focused within Australia.

Maintenance & Support Questions

• Do you offer after-sales support?
  Yes, our team is available to help with trailer maintenance, repairs, and advice.
• How do I maintain my trailer for long-lasting use?
  Regular cleaning, tire checks, and proper storage will keep your trailer in top condition.
• Can you repair trailers?
  Yes, we provide repair and service support for most trailer models.
• What should I do if my trailer needs replacement parts?
  Contact our customer support, and we’ll arrange the right spare parts quickly.
• How do I contact Moving Trailer Trek customer service?
  You can reach us via our website, email, or phone for any sales or support inquiries.